Support

Customers are our priority

Support

Below you’ll find an array of ways we can support you using iRISK for your Quality Risk Management activities. If you are not yet an iRISK user, here you can get an idea of the support we provide to our customers.

Ticket system

Submit a new support request. Please provide as much detail as possible so we can best assist you. You can count on fast feedback from our team to solve any issue you might be having with iRISK.


Documentation

Download user's guide, quick start manual, SDLC documentation and software validation dossier.


Video Tutorials

Select from our library of video tutorials to learn or refresh on how to execute specific tasks, perform analysis, interpret results and overall take full advantage of the iRISK platform.


Frequently Asked Questions

Your question might be more common than you think. Here you might find the answer and supporting material to solve your issue.